Returns & Exchanges

At Moon Nude, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Please ensure all tags remain attached and hygiene seals are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all labels are attached, and include the printed packing slip inside the parcel.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.